Hotel Matala

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Our Services

Our services and extras

General informations


  • Reception hours from 7.30 until 21.00
  • Luggage storage for early arrival or later departure
  • "Express Check Out service" (please inform the reception 2 days before departure)
  • Language skills in English and German
  • For us, our staff and our hotel, the protection of the environment and the preservation of nature have a special importance, we have the evidence of an environmentally friendly hotel, the ongoing promotion of environmental awareness in the team has top priority for us, ongoing improvements and information, we pay attention and realize in our team. We also ask our guests to behave in a way that the environment and nature are not damaged by the tourism and continues to be sustainable.


Services included

(service included for guests booking direct, for guests booking over a third party in internet our hotel we feel us free to charge extra fee for some services)


  • all our rooms have bathroom and shower, makup mirror, balcony (furnished), TV with satelite international programs, aircondition (extra fee), refrigerator, kettle and safe (all included in the price - safe key for deposit)
  • telephone for in-house use
  • breakfastbuffet (you can also take the breakfast from the buffet and enjoy the breakfast in your room)
  • Changing towls if necessary (please leave towels on the floor if you want them changed)
  • free drinking water on arrival in the room
  • soap, shower gel and other amenities from brand „elegance“
  • hairdryer
  • free WIFI
  • free car parking


Hotel equipment


  • swimming pool with sunbeds
  • garden area with shady seating
  • hotel bar - we serve non alcoholic and alcoholic drinks (opening hours 12.00 h until 21.00 h - on demand also longer - last order 23.00 h)
  • daily Happy hour   from 18.00 until 19.00 h
  • games (board and card games available to borrow)
  • library

 All services and equipment is also possible to use for our bungalow guests.


With additional costs we offer


  • room with a new renovated bathroom and kettle with daily refill of coffee and tea (5 EURO per day and room): in this room category the coffee and tea refill is included, pool towels on request free of charge (no cleaning fee)
  • coffee and tea we refill every day inside your room (1,50 EURO each day - 8 EURO for one week)
  • pool towels (4 EURO for cleaning - deposit 10 EURO)
  • room service possible (we reserve the right to charge extra fee)
  • our guests from the bungalow also can take breakfast buffet in the hotel, extra fee is EURO 6 each person and day (for organizational reasons please tell us in the day before until 17.00 h)




  • Taxi from / to airport Iraklio or Chania
  • Organization car hire in collaboration with local company (from small cars to luxury class)
  • We would be happy to organize a massage for you wit a trained physiotherapist (also possoble in the hotel room)
  • Donkey Farm in Pitsidia: dates for visits and donkey riding for children
  • we order for you "your dinner table" in our partner restaurants
  • Bicycle rental (we recommend the local "Outdoor travel" in Matala - only some minutes from the hotel)


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